High-signal snapshots. Each card highlights the Problem, the core Finding, and the measurable Outcome with color and hierarchy that make the story obvious at a glance.
CAC climbing 22% YoY despite steady top-line growth.
High-LTV enterprise accounts buried in a mid-market-heavy funnel.
CAC reduced 37%, 3 unsolicited PE offers in 90 days.
Brand valued at "good, not great" multiples during preliminary talks.
Pricing and product mix misaligned with acquirer appetite.
EV multiple lifted from 3. lx -+ 5.4x in 7 months.
Board unsure why acquisition conversations were stalling.
Onboarding process revealed as key valuation leak in operational audit.
$18M acquisition closed within 6 months.
Client churn spiking post-implementation despite strong initial sales.
Mismatch between sales promise and delivery capacity eroding LTV.
Churn cut in half, LTV:CAC ratio improved from 2.4x —+ 4.7x.
Pipeline velocity stalled despite record MQL volume.
Finding: 78% of MQLs unqualified under acquirer criteria, sales team chasing low-value leads.
Outcome: Pipeline restructured; $6M in acquirer-grade opportunities generated in 90 days.
Founder wanted to sell in <12 months but had no acquirer narrative.
Fragmented brand story and inconsistent margins hiding true portfolio value.
Portfolio repositioned; sold to strategic buyer at I .8x projected valuation.